Frequently Asked Questions (FAQs)

I don’t see a product that I’m looking to rent, will you help me find it?

Absolutely! We will do our best to accommodate whatever your party needs are. With our vast network of providers we will search until your event needs are met!

Do you deliver?

We do our best to deliver throughout central New Jersey from 9am to 5 pm, Monday through Friday as well as Saturdays from 9am to 3pm. For an additional fee, deliveries can be made outside of the area, 24 hours a day. Please contact us for pricing.

Will you set up the equipment?

Although our delivery does not include setup, we are happy to help you set up and take down for an additional charge.

What should we do with dishware/glassware/flatware before we return it?

Just scrape the food from the items and rinse. The items can be returned in the bins they were delivered in.

What do I do if I have an emergency after hours and need to contact someone?

Our Manager on Duty may be reached by cell phone in the case of an emergency. Contact information will be included in your contract if the request is made.

What is your broken and/or missing items policy?

All rented items must be returned. In the event rental items are missing you will be contacted by your sales representative to arrange for their return. If items are lost or broken and cannot be returned, a replacement charge will be assessed to the invoice. Replacement charges vary by item.